The Information Technology division is responsible for providing secure, responsive and innovative technical infrastructure, systems and services that enable the Agency to achieve its strategic objectives and fulfill its mission.
- Implemented new hardware and software to increase information security.
- Expanded use of SharePoint as a secure external inter-agency collaborative site.
- Successfully worked over 2,000 IT Help Desk tickets providing support to Agency staff.
- Created and implemented new systems to support the Agency’s new Single Family lending and grant programs and implemented 300 modifications, upgrades, and/or enhancements to existing system applications.