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En Español

CalHFA's Homebuyer Education


ONLINE: You can take eHome's eight-hour Homebuyer Education course online

IN-PERSON: face-to-face Homebuyer Education through any HUD-Approved Housing Counseling Agency

Eligibility Questions?

 

Contact Us

Call Toll Free 877.9.CalHFA



CalHFA Loan Modification Program (CMP)

CalHFA understands that many people are dealing with financial challenges right now, and CalHFA, in partnership with our loan servicers, has a loan modification program to help qualified CalHFA borrowers with conventional loans stay in their homes.

Here's How We Can Help

Our goal is to help keep you in your home. If you are worried that you might fall behind on your payments or have already missed payments, our loan servicers will work with you to determine your eligibility for one or more of these possible solutions:

  • Temporarily suspending monthly mortgage payments
  • An extended term repayment schedule
  • Temporarily reducing the interest rate
  • Extending the term of the loan
  • Possible application of federal funds for past due amounts
  • Possible application of federal funds for partial principal reduction

Your Next Steps

Call your servicer at one of the numbers listed below, you will be asked to provide the following documents (your servicer will send you a package to complete):

  1. Hardship Letter explaining the reason for delinquency with supporting documentation to verify hardship. Supporting documentation must NOT be more than 90 days old.
  2. "Borrower Financial Information Form" showing a complete list of all monthly expenses including credit cards, Loans, groceries, utilities, child care, insurance, gasoline, etc.
  3. Signed "Borrower Authorization to Obtain Information" to authorize us to obtain Credit Reports, Appraiser/Broker price opinion, or a property inspection if needed.
  4. The most recent two months of pay check stubs for all borrowers. These must also show the year-to-date income from the employer.
  5. Documentation to verify all supplemental income, if any.
  6. The last two (2) years signed federal tax returns for all borrowers including all schedules and K-1s. If self-employed, provide two years signed business tax returns and YTD Profit and Loss Statement and Balance Sheet.
  7. The most recent two months of bank statements for all checking and savings accounts for all borrowers. These must be complete statements (not just the first page).
  8. Last two months of all utility bills: gas/electric, sewer, water, garbage, cable, cellular phone bills, landline telephone bills.
  9. Homeowners Association bill, if applicable.
  10. Current homeowners insurance declaration page.

The more complete your package is at submission, the quicker your loan servicer can determine your eligibility for assistance and the best possible available solution for you.

You may be asked to go through loan/credit counseling at your Loan Servicer's discretion.  To find the contact information for HUD-certified counseling agencies in your area, you should call HUD at 800-569-4287.  This information is also available on HUD’s website at: www.hud.gov.

Program Description

If you are a servicer of CalHFA loans or a counselor assisting homeowners, you can find detailed information in the Program Description.

Counseling

To find a HUD-Certified counselor call 800.569.4287 or visit HUD's web site at www.hud.gov

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Servicers' Contact Information

Your application for loan modification must be processed through the servicer that currently services your loan. Please find your servicer in the list below and call them directly to find out if you qualify for the CalHFA Loan Modification Program.

Other Servicer
Phone

Web Site or Email

Bank of America 800.846.2222 Financial Difficulty
CalHFA 800.669.1079 Please call CalHFA to speak to a loan counselor.
Chase /  Washington Mutual 877.551.2736 Mortgage Help
CitiMortgage 866.272.4749 Homeowner Assistance
Countrywide 800.669.6650 Financial Assistance
Dovenmuehle 888.395.3997 Lossmitproxy@dmicorp.com (Email)
EverHome 800.669.7724 www.everhomemortgage.com/
First Mortgage

800.395.4778
(choose 1,
then 3)

jsanders@firstmortgage.com (Email)
GMAC 800.799.9250 Homeowner Help
Guild Mortgage 800.365.4884 loaninfo@guildmortgage.com (Email)
Provident CU

800.632.4600 or
650.508.0300
Ext 2375

www.providentcu.org
Wells Fargo 866.234.8271 Home Assistance
Wescom CU 888.493.7266
Ext 4669
 

 

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