e-Privacy Policy
We have created this e-privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?
If you received a mailing from us, we either (a) received your email address as part of our E-News sign-up form or (b) received your email address as part of our Customer Satisfaction Survey form, which are both located and accessible on our web site (www.calhfa.ca.gov). We respect your time and attention by controlling the frequency of our mailings.

How we protect your e-privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system. All information submitted by a customer via the Internet is stored on a server, which requires proper authentication for access. We also use anti-virus protection software and firewalls to guard against outside attacks on our networks.
Although we exercise reasonable care to provide secure transmission of information, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure.
All employees have to sign a confidentiality agreement that forbids them from disclosing any information to other individuals or entities unless permitted or required by law.

Sharing and Usage

The only information we "collect" comes from the E-News and Customer Satisfaction Survey forms on our web site. We do not store this information in a separate database.
We do not share individual personal information with third parties without your advance permission unless we are required by law to do so. Information submitted to us is only available to employees who use this information to contact you or send you e-mails based on your request for information. We may also make information available to contracted service providers who have privacy policies that protect your information, for purposes of providing services on our behalf.

How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to stop receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.
If you have received unwanted, unsolicited email you think was sent via our system please forward a copy of that email with your comments to marketing@calhfa.ca.gov.

E-Privacy Policy Changes
Because our web site changes periodically, we may update this policy to reflect those changes. We reserve the right to update this policy at any time. If any changes do occur, we will post them on our web site with a link from our home page. The home page will contain a statement about the changes and the effective date of the changes.

Links
Our site may contain links to Internet sites maintained by third parties. These links are provided for your reference only. We do not control or endorse information, products or services on these third-party sites, and are not responsible for their content. This e-Privacy Policy covers only our site and does not cover the policies of any other sites.

Web site Information
We get some of the information we use on our web site from third party sources we believe are accurate and reliable. However, we cannot warrant or be liable for the accuracy, reliability, timeliness or completeness of any information posted, regardless of its source.
Information about our bond issues is contained in our Web Disclosure Package, in the Official Statement and other bond documents for each issue.

Acceptance of e-Privacy Policy
By using our site, you accept the practices set out in this e-Privacy Policy. We reserve the right to modify this Policy at any time by posting the changes on this page. Please check the effective date to see if this Policy has been changed since you last reviewed it. Your continued use of any portion of our site following posting of the updated e-Privacy Policy will mean you accept the changes.

How To Contact Us
If you have any questions or comments, please feel free to contact us:
marketing@calhfa.ca.gov or 916.322.0249
This e-policy is effective on July 1, 2004.