Single Family Programs

Single Family Loan Servicing

The Loan Servicing division services CalHFA's portfolio of single family loans. The division receives and processes payments, manages loans to minimize delinquencies and communicates with existing CalHFA borrowers.


  • Serviced more than 7,700 first mortgage loans and more than 37,000 subordinate loans.
  • Received USDA approval to service USDA loans.
  • Completed four Bank of America bulk loan transfers totaling 1,701 loans with principal balances of $239 million. The delinquency rate on these loans has already been reduced by 1.5%.
  • Ranked Tier 1 and received a grade of “A” on the FHA scorecard.