California Mortgage Relief Program
Non-participating Mortgage Servicers

The following is a list of mortgage servicers who are not currently participating in the California Mortgage Relief Program despite servicing the loans of one or more program applicants. To be a participant, a mortgage servicer must complete the onboarding process. Until the servicer completes that process, the California Mortgage Relief Program cannot provide funds to assist these homeowners due to the program guidelines, approved by U.S. Treasury, that require funds be sent directly to an approved applicant's mortgage servicer. To begin the onboarding process or to get questions answered, servicers can contact the Mortgage Relief Program at

Note: Servicers will be removed from this list approximately two business days upon completing the onboarding process.

Non-participating Mortgage Servicers List:

Updated 06/17/2022

  • A&D Mortgage
  • All Reverse Mortgage, Inc.
  • Arc Hom LLC.
  • Axos Bank
  • Bob Rutledge, Mortgage Lender NMLS
  • California Bank and Trust
  • Cardinal Financial Company
  • CountryPlace Mortgage
  • HomeBridge Financial Services, Inc.
  • Land Home Financial Services
  • Morgan Stanley, Private Bank, NA
  • Mutual of Omaha
  • New Day USA
  • Pentagon Federal Credit Union
  • PrimeLending
  • Open Bank