There may be a delay in processing of payoff demand and other loan servicing requests due to higher than normal request. We appreciate your patience. Please email your request to firstname.lastname@example.org or fax to 916.326.6420.
Subordinate Financing (Subordinate Liens)
Interest calculations and Statements
Why do I get periodic notices if this is a "silent" loan?
IRS Forms and Year End Statements
Who do I contact if I have not received my IRS Form?
Why is the interest on my 1098 higher in the most recent year than the prior year?
Why is the interest on my 1098 significantly lower in the most recent year than the prior year?
Can I get payment coupons or a monthly statement for my subordinate loan(s)?
Where do I make payments if I want to?
How do I obtain payoff information?
What are the fees if I order a Payoff Demand?
What are the acceptable forms of payment for paying off my loan?
What documents will I be given?
How do I obtain a zero demand letter?
Short Sale Requests
How do I obtain a Verification of Mortgage (VOM)?
Does my silent second (subordinate loan) reset upon refi?
What do I do regarding a junior lien with Keep Your Home California (KYHC) or CalHFA Mortgage Assistance Corporation (CalHFA MAC)?
All comments are subject to tax law interpretation and should be confirmed by a tax consultant.
Can CalHFA tell me exactly what my Recapture Tax will be?
When do I pay the Recapture Tax?
Does a refinance activate the Recapture Tax?
Is it true I lose half of the gain on the sale of my house to Recapture?
What do I need to calculate my Recapture Tax?
How do I calculate my Recapture Tax?
What happens if my loan is assumed?
Other Recapture questions?
Call us toll free at 877.922.5432, or send questions to "Contact Us".