Loan Administration's
Office Address:

Loan Administration - MS 350
P.O. Box 4034
Sacramento, CA 95812-4034

FAQ for CalHFA Homeowners

CalHFA transferred servicing of first mortgages to Dovenmuehle effective November 1, 2017

Effective November 1, 2017, CalHFA is transferring the servicing of their first mortgages to Dovenmuehle Mortgage, Inc., DMI. Dovenmuehle mailed a letter to existing CalHFA first mortgage customers earlier in the month regarding this change.

 

Please click here for more information.

 

FIRST LOANS

If your first mortgage was serviced by CalHFA, it has been transferred to Dovenmuehle Mortgage Inc. (DMI) and can be accessed by the link below. DMI's telephone number is 800.669.4268.

Login to Dovenmuehle Mortgage Inc. (DMI)

SUBORDINATE FINANCING (Subordinate Liens)

General Information

Do I have to pay back my Subordinate Liens?
Why is my loan called a "Silent Second"?

Assumptions

Can my subordinate loan(s) be assumed?

CalSTRS

My loan is a CalSTRS second, how does it differ from a CalHFA second?

Information Access

Can I access information about my subordinate loan(s) through the internet?

Interest calculations and Statements

How is the interest calculated on my subordinate loan(s)?
Why do I get periodic notices if this is a "silent" loan?

IRS Forms and Year End Statements

Which IRS Forms does CalHFA issue and when?
Who do I contact if I have not received my IRS Form?
Why is the interest on my 1098 higher in the most recent year than the prior year?
Why is the interest on my 1098 significantly lower in the most recent year than the prior year?

Name Change

How can I change a name on my account?

Payments

Can I make payments on my "Silent" loan(s)?
Can I get payment coupons or a monthly statement for my subordinate loan(s)?
Where do I make payments if I want to?

Payoff demands

How do I order a Payoff Demand for Keep Your Home California?
How do I obtain payoff information?
What are the fees if I order a Payoff Demand?
What are the acceptable forms of payment for paying off my loan?
What documents will I be given?

Short Sale Requests

How do I request a Short Sale on a subordinate loan?

Subordination Requests

Can CalHFA subordinate loan(s) be "subordinated"?
What do I do regarding a junior lien with Keep Your Home California (KYHC) or CalHFA Mortgage Assistance Corporation (CalHFA MAC)?
Who do I contact if I have questions?


RECAPTURE TAX

All comments are subject to tax law interpretation and should be confirmed by a tax consultant.

General Information

What is a Recapture Tax?
Can CalHFA tell me exactly what my Recapture Tax will be?
When do I pay the Recapture Tax?
Does a refinance activate the Recapture Tax?
Is it true I lose half of the gain on the sale of my house to Recapture?
What do I need to calculate my Recapture Tax?
How do I calculate my Recapture Tax?
What happens if my loan is assumed?


Other Recapture questions?

Call us toll free at 877-922-5432, or send questions to "Contact Us".