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Loan Servicing - MS 980
P.O. Box 4034
Sacramento, CA 95812-4034
Welcome CalHFA Homeowners
CalHFA Is Changing Its Fee Structure
For years, CalHFA has tried to minimize the fees we charge for various services that we provide. Unfortunately, as costs have risen and the volume of services being requested has increased, it has become necessary to institute new fees and to adjust some of our old fees. As an agency of the State of California, it is our fiduciary responsibility to minimize the Agency's expenses. The new fee structure will take effect November 15, 2016.
Wherever possible we have tried to make many of these services available through our online loan accesses and in most of those cases, since individual staff time and printing is not required, those services will continue to be free. Some of the services that will continue to be free online for first loans are Amortization Schedules, limited Loan Histories, One Time Drafts, and Current Loan Information which can sometimes be used for Verification of Mortgage requests. Loan Histories and Current Loan Information are available free on the subordinate loan site.
The new fee structure is available here.
In addition to offering innovative affordable housing programs for low to moderate income Californians, CalHFA acts as Servicer for some CalHFA Single Family first loans and all CalHFA Subordinate loans (seconds, thirds, etc.) As Servicer, CalHFA collects payments, answers loan questions, and works with borrowers who are having difficulty.
In this section, you can make payments on your CalHFA loan, find answers to your questions, and get information on how CalHFA can help you make sense of your mortgage loan.
NOTE: Office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. Our office will be closed on any holidays showing in the Upcoming Dates section on the left of this page.
Privacy and Security Alert
When requesting information or submitting a records request, the Agency discourages visitors from including private information. Do not include your Social Security Number. If additional information is needed, you will be contacted regarding your request.