National Mortgage Settlement Counseling Program
Governor Newsom's 2020-2021 budget directed CalHFA to use $300 million in National Mortgage Settlement (NMS) funds to provide HUD-certified housing counseling services to homeowners, former homeowners, or renters and to provide mortgage assistance to qualified California households. CalHFA announced that $50 million, of the $300 million, would be made available for its NMS Housing Counseling Program, which allows California residents who are in danger of eviction or foreclosure to receive free, confidential counseling services from a network of HUD-certified housing counselors throughout the state.
Housing Counseling Agencies will receive $750 for a client’s first one-on-one personalized counseling session. An additional $750 will be allowed if the same client returns for a second one-on-one session or a more in-depth level of counseling is needed (i.e. loan modification assistance). The maximum per household limit is $1,500.
Intermediaries and Counseling Agencies also received a portion of their total grant allocation upfront to be used for oversight, program support and capacity building. The upfront investment into building capacity is designed to improve and extend the life of the counseling services by ensuring that agencies can modernize their technology to accommodate more virtual meetings, have adequate staffing with updated training to improve customer service and expand the availability of languages offered.
NOTE: Total funds distributed as of 3/31/2021. CalHFA is committed to transparency in reporting the allocation and use of NMS funds. This page will be updated quarterly with that information.
Who We're Helping
To help CalHFA ensure that assistance is equitable and effective, counseling agencies participating in the program are required to track demographic data, income levels, location and type of service needed for each client.
Asian American/Pacific Islander
American Indian/Alaskan Native
Chose not to respond
< 30% AMI
> 100% AMI
Chose not to respond
Central Valley/Bay Area
Types of Counseling Services Provided
There are several different types of counseling services offered by the Counseling Agencies for the homeless, renters, and homeowners.